1st Line Service Desk Analyst

☞ Specialist Computer Center PLC

View: 102

Update day: 07-05-2024

Location: Stafford West Midlands

Category: Information Technology

Industry:

Job type: Full-time

Salary: £150 a day

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Job content

1st Line Service Desk Analyst - Contract - Stoke-on-Trent - £150/Day Inside IR35 - initial 3-months

Our client is looking for a 1st Line Service Desk Analyst for a 3-month initial contract in Stoke-on-trent, onsite, for £150/Day.

What will you be doing as a 1st Line Service Desk Analyst?

Our client requires a 1st Line Service Desk Analyst to assist with:

  • Answer the telephones, logging the tickets, updating tickets, customer call backs.
  • Ability to ask questions and tease out information from customers.
  • Provide routine 1st line fix, password reset, assign permissions, add groups.

The ideal 1st Line Service Desk Analystwill have:

  • IT Service Manager tools (TOPdesk, Remedy or Service Now).
  • Previous experience as 1st Line Service Desk Analyst.
  • Communications skills and accurate call logging.

We’re planning to fill this position as soon as possible, so if you are 1st Line Service Desk Analyst looking for a new opportunity send your CV now!

Job Type: Full-time

Salary: £150.00 per day

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Stafford, ST16: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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Deadline: 21-06-2024

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