Temporary Trainee Manager

☞ LUSH Cosmetics

View: 104

Update day: 15-09-2024

Location: London

Category: Executive management Sales Merchandising / Purchasing / Supply Chain

Industry:

Job type: Temporary

Salary: £27,250 a year

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Job content

We believe that our shop floor and our customers come first, and the ability to deliver and facilitate 5* experiences and atmosphere is crucial to this role while developing a team of Supervisors to achieve business results and positively impact the shop’s retail marginin all aspects, including implementing and maintaining effective stock management processes. An understanding of the station retail environment is important, as is the understanding of business needs as we recover from the impact of the Covid-19 pandemic.

As a temporary Trainee Manager, you will receive a lot of training and development opportunities, both in-store and beyond. A wish to progress to Store Manager or other roles in the wider business is expected.

You’ll be working closely and collaboratively with the Store Manager, Maja, focusing on increasing the store’s footfall and building relationships within the local area!


Our Ideal Candidate:

  • passionate about retail and has a proven track record in retail management and team leadership
  • proactive and solution-focused, with the ability to self motivate
  • excellent communication skills to motivate the team with new challenges
  • strong at business management, seeking and creating opportunities in all areas of the business to drive sales and increase profit
  • able to think outside of the box, going beyond the shop floor
  • a manager with a can-do attitude
  • passionate about equity, diversity, and inclusion
  • resilient, flexible and adaptable in a fast-paced station environment, working efficiently and effectively
  • a supportive leader, working closely with the Store Manager and Management team to execute the vision for the store
  • a strong collaborator with the wider business and support roles
  • passionate about giving feedback to all members of the team, including peer-to-peer feedback to the store manager
  • a confident networker who is always looking for opportunities to expand our community across London
About our Store
Lush has been at home in London’s busy Victoria Station since 2000, located next to platforms 15-19. The station is the second busiest station in London, seeing approximately 80 million people passing through every year pre-pandemic. The store is a firm favourite with commuters picking up their essentials on the way home as well as tourists both national and international visiting London. It has a wealth of offices nearby, leading to great potential to continue to build and drive the business within the local area.
Pre-pandemic our annual turnover was approaching £1.5mln and one of our core strengths was an average conversion rate close to 50%, consistently remaining one of the highest performers in the UK&I in this respect. During the last full financial year, FY18/19, the store welcomed over 199,400 visitors through its doors, converting 48.8% of them into customers. The biggest category sales belong to Bath Bombs for the past few years at 19%,followed by FaceandHair. As a station store, we have been hit particularly hard since the start of the covid-19 pandemic. Despite a significant loss of footfall, we are still currently trending above our financial forecast, seeing improvements week on week and ended the FY20/21 with a positive profit margin. Rebuilding our conversion rate back up towards the 50% point and continuing to increase average spend are currently the biggest opportunities for the prospective new Trainee Manager, alongside a strategy to attract footfall.
For this role, we are accepting your application in any format you wish. This could be a traditional cover letter, podcast, or even a video (both no more than 2-3 minutes long).

How to apply?

However you choose to submit your application, please remember that the content will be considered to be more important than the way in which it is presented. We are looking forward to discovering why you are interested in this role, and to see/hear you showcasing the skills that would make you the perfect candidate to take on this exciting challenge.

We like to hear about specific business results in cover letters. For example, if you are responsible for stock management in your store, we would expect to learn about missing stock percentages, out of date wastage values and any processes you have put in place to make stock takes more efficient.

Diversity
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!

Wellbeing

Station stores typically have long days, at Victoria, this means shifts as early as 6:30 am and closing shifts sometimes finishing at 23:30 or later. Wellbeing will be factored into the rota to allow for consistency in shifts and is being considered in all decision making.

Documentation

All applicants must have right to work document to work in the UK.

Other Information

Contract
We are pleased to offer flexibility within our Manager contracts. A minimum contract of 32 hours up to a maximum of 40 hours.Flexible availability over the Christmas period and New Year period is a requirement.

Salary
up to £27,250 (pro rata depending on contract)

Benefits
A selection of employee benefits, including a bonus scheme.

Closing date
21/2/22 noon

Potential interview date
Tuesday 1/3/22

Trial shifts:
from 3/3/22

Potential start date: ASAP after appointment
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Deadline: 30-10-2024

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