Senior Claims Handler

☞ Gallagher

View: 122

Update day: 26-09-2024

Location: Leicester East Midlands

Category: Insurance

Industry: Insurance

Loading ...

Job content

We’re looking for a motivated, professional and dedicated Senior Claims Handler to join us.
Responsible for delivering a high quality, professional advice service to your clients concerning any claims issues.

You effectively over exceed your clients’ expectations, an expert claims handler and who handles claims from beginning through to conclusion.

Your Role:

  • Advise and update your clients about relevant events and discussions during their claim. Ensure complete customer satisfaction during what can be a stressful time.
  • Regularly assess the status of claims with clients, insurers, recovery agents and solicitors.
  • Offer appropriate technical advice to clients throughout the duration of the claim. Encourage, show compassion and effectively balance your clients expectations.
  • Ensure your market, insurance, legislation and other technical knowledge is developed and maintained.
  • Run claims efficiently and keep the system updated with all relevant information.
  • Update insurers and recovery agents, informing them of any additional information acquired during the claims process.
  • Ensure that claims statistics are accurate and produced in accordance to SLAs.

Your Experience, Knowledge and Skills

  • Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable and educated to GCSE standard or equivalent
  • You have previous experience within the insurance industry and expert claims handling focus.
  • You’ll rely readily on your strong customer service drive along with your forward planning and analytical skills.
  • You are a proficient administrator with exceptional communications skills, task focused, you’re keen to develop your career.
  • We want you to spot potential risks and seek advice when required; by applying due diligence and adhering to our company processes.
  • With strong social skills, you’re happy to use initiative when assisting team members.
  • Proficient in MS Office
  • Eligible to work in the UK.

What we offer you:

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is accepting of difference, where you can be the best and, perhaps most importantly, be yourself.


We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within ourorganisation, we will have a healthier, more innovative and ultimately more profitable business.


If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Loading ...
Loading ...

Deadline: 10-11-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...