Sales Support

Job content

Sales Support

Secure Power Ltd is currently undergoing an exciting period of growth and change, we are looking for a Sales Support to work within our Sheffield (S13) office permanently. Working closely with the entire team to ensure the smooth running of the business by assisting with sales administration duties.

Position Summary:

What you will do in your working day:

This role involves responding to a high volume of incoming queries. Building and maintaining strong relationships with customers is an essential part of the role.

It is the Sales Support’s responsibility to make sure that the day-to-day administration is successfully completed along with other assigned responsibilities detailed below.

• General assistance with developing all sales opportunities within new and existing accounts
• Complete and process all administration and documentation accurately and effectively
• General assistance with incoming sales enquiries
• Liaising with suppliers regarding stock availability and pricing
• Effectively quoting and delivering on customer quotation requests
• Managing CRM database products and pricing promptly
• To provide basic cover as appropriate during periods of staff leave
• To keep customers informed of any issues relating to their orders
• Liaise with other departments regarding ongoing sales orders
• Answering and directing callers to the appropriate department in a professional and courteous manner
• Welcoming visitors to the building
• Providing general information to callers

What we will require from you:

• A willingness to learn
• Have energy and drive
• Work well within a team as well as on your own initiative
• A flexible “can do” attitude

Desired skills and personal qualities:

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Teamwork, Creative, Initiative, Non-judgemental, Patience.

We will provide full product training, however, experience in sales/customer service role(s) will be beneficial.

What we can offer you:

• The chance to make an impact in the Industry’s Leading Experts in power protection
• Join a team of dynamic, highly skilled and ambitious people
• A competitive salary + variable compensation
• Private medical insurance *
• Wellness programme *
• Company events
• Company pension scheme
• Free parking
• 28 days holiday inclusive of bank holidays increasing with service

(*Upon completion of probation period)

About Secure Power:

Secure Power is a leading provider of backup power solutions, ensuring reliability and efficiency for businesses across many sectors. Specialising in uninterruptible power supplies (UPS), Secure Power offers a comprehensive range of products designed to meet the critical power needs of its clients. Our systems provide backup power during outages, safeguarding a range of facilities, including data centres, hospitals, and education institutions from downtime and data loss.

If you’re driven, adaptable, reliable and want to succeed in an ever-growing company, then we would like to hear from you!

Salary: £25,000, negotiable depending on experience

Hours: Based on 37.5 hours per week

Job Types: Full-time, Permanent