Position: Mid-Senior level

Jobtyp: Full-time

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Jobinhalt

Job Description: Quality Assurance Coordinator & Compliance AuditorWe have a great entry level opportunity for a hardworking and enthusiastic individual, with a keen interest in Quality Assurance and compliance to join a well-established care provider based in Slough. The key focus of the role is to work with management and the care operation to be responsible for compliance and quality within the organisation, supporting with driving compliance standards and managing risks associated with non-compliance. Ensure that management is kept up to date with any legislation and regulatory body changes, compliance standard changes and the implications of these changes.Summary of benefits: Competitive Salary28 days annual leave (inclusive of bank holidays)Company pension schemeOngoing Training And Paid QualificationsFull expensed company mobile phone for business useCompany laptopMileage paid for business useCar business insurance paidBlue Light Card benefits packageFree car parkingThe Quality & Compliance Auditor will be specifically responsible for:
  • Supporting the management team in the safe delivery of the service in line with legislative requirements and the company’s policy and procedures.
  • Ensuring that accurate records are maintained according to legal requirements to ensure efficiency in the business.
  • Implementing quality management and improvement systems.
  • Ensuring open channels of communication with service users, their families and representatives, staff and other health and social care professionals to deliver high quality home care services.
  • Ensuring that audits are completed to ensure that standards are maintained
  • Conducting health, safety and risk management audits.
  • Administrating Self-Audits conducted by Area Managers, Lines Managers Etc
  • Administrating Property Visit Reports conducted by Housing Officers
  • Investigating non-compliance issues and highlight issues of concern
  • Promoting a compliance culture at all times
  • Keeping abreast and up to date with law, best practice and company policies and ensuring that this is effectively communicated to the management and staff teams
Qualifications And ExperienceThe following qualification, skills and experience are required for this role:
  • Understanding of systems to maintain confidentiality in relation to client, staff and the business.
  • Knowledge of health and safety matters in relation to home care services and risk management.
  • Excellent communication skills. Interpersonal and relationship building skills.
  • Experience of care services, risk assessment and person centred care and support would be ideal.
  • Ability to plan and organise workloads effectively and be able to work on self-initiative.
  • Good administrative skills and computer literacy on MS Office
  • Ability to maintain clear written and electronic records and to follow statutory reporting procedures
  • ISO 9001 training would be beneficial, but is not essential for the role (can be funded later on)
  • You MUST be a car driver/owner, as the role involves travelling to audit sites when required.
Please apply now for immediate consideration and job start. We will also consider carers who have an interest in Health & Safety or Care background and are looking to develop in the field of Quality Assurance and compliance.
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Frist: 03-11-2024

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