Language Travel Advisor

Jobinhalt

The Company

Apple Language Courses Ltd is a web-based Language Travel Agency, which sells language courses to clients from all over the world.

For further details, and to see what we offer, visit our website here:
www.applelanguages.com

Our Loughborough office has four full-time and one part-time employee. The principal sections within the company are:

• Sales - direct communication with clients by e-mail/telephone.
• Administration - processing sales, bookkeeping, finance and credit control.
• Website production and marketing.

Job Description

The successful candidate will be an important part of our small and dedicated sales team, working in our Loughborough, UK office. Language Travel Advisors assist with sales enquiries, advise clients on the language courses we offer and help with all aspects of administration and marketing. If copy writing experience is shown, the successful candidate will also be asked to contribute regularly to updating the content on our website. The appointed person should be enthusiastic, with an excellent telephone manner, great writing skills, above average attention to detail and with a high level of fluency in English. A genuine interest in language travel will be appreciated.

Principal Tasks

• Assist the sales team with email and telephone enquiries as a language travel advisor.
• Develop relationships with clients and language schools to better facilitate the selling of language courses.
• Administration work associated with sales and marketing.
• Contributing ideas and assisting with the marketing of our in-country language courses.
• Depending on skills and experience you could be involved in helping the web developer with content, or assisting foreign clients with their enquiries.

Training

The successful candidate will be required to complete a probationary period of three months from the date of commencement of employment on full pay. On the satisfactory completion of the probationary period, your full employment will be confirmed. During this period, the person appointed will need to become familiar with the language programmes we offer and our in-house booking system. As they become more familiar with our courses and schools, they may be asked to help in other sections of the company.

Associated Tasks

The successful candidate may also be asked to:

• Attend conferences/exhibitions/fairs, in this country or abroad, when required.
• Participate in and contribute to the marketing of our products and our social media channels.
• Write or update content for our websites and marketing channels.

Essential Skills/Qualifications

• Excellent English skills, both oral and written.
• A high degree of attention to detail.
• A positive working attitude and brings an optimistic, can-do approach to all their tasks and customer service duties.
• Previous experience in sales or marketing is desirable, but not essential.
• A good level of numeracy (GCSE maths Grade C pass minimum), confidence in dealing with numbers and calculating prices.
• An ability to prioritise tasks and work to deadlines.
• The successful applicant will need to be inventive and proactive, professional and positive in their approach to work and enthusiastic with regard to learning new skills in a small, dynamic, company.
• Candidates should have a genuine and demonstrable interest in language travel.
• A friendly, sociable and enthusiastic personality, willing and able to work as part of a team and to establish excellent relationships with work colleagues and partner schools.
• All applicants should be computer literate and familiar with common software packages, such as Word, Outlook and Excel.

Desirable Skills/Qualifications

• Proficiency in a second language such as French, Spanish or German.
• A university degree in a related subject, or other Higher Education qualifications.
• Sales experience.
• Experience in the language travel industry.
• Skilled in writing for websites/copywriting experience.

Working Hours

Full-time language travel advisors work 37.5 hours per week, 8 hours per day + 30 minutes for lunch. These hours will be worked at our office between our normal opening hours of 09:30 and 17:30 Monday to Friday.

Holidays

All full-time employees are entitled to 22 holiday days per year. This does not include bank holidays when the office is closed. An extra half-day holiday is added for each year of service, up to 28 days in total.

Job Type: Full-time

Salary: £19,200.00-£21,240.00 per year

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (required)

Language:

• fluent English (required)

Work Location: One location

Application deadline: 21/12/2022
Expected start date: 09/01/2023