IT Operations Engineer

Higher Executive Officer

This vacancy is using Success Profiles, and will assess your Technical Skills and Behaviours

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

Sift will take place week commencing: 22nd May 2023

Interviews will take place week commencing: 5th June 2023

Please notes these dates are indicative and may be subject to change.

As part of the application process you will be asked to upload a CV and complete a personal statement outlining your experience, skills and fit for the role.

At the sift stage for this role, we will assess your CV and personal statement against the essential skills and experience listed above. There is no limit on the personal statement, but we recommend writing around 300 words. You can use bullet points and subheadings if you prefer. As well as evidencing the criteria you should also touch upon why you’re interested in DBT and in this role.

If we receive a high volume of applications, we will conduct a ‘short sift’ and readone element of your application. For this campaign a short sift would be conducted based on: CV only

How you’ll be assessed

At the interview stage for this role, you will be asked to demonstrate relevant technical skills and behavioursfrom the Success Profiles framework. A role-specific list of these can be found below.

Salary is determined by performance at interview, within the range advertised. Candidates moving from another government department have the option to retain their current salary.

Technical skills

There will be a technical element within the interview where you will be asked questions about your specific professional skills and knowledge relating directly to the job role.

We will assess you against the following technical skills:

• Ownership and initiative. You can own an issue until a new owner has been found or the problem has been mitigated or resolved.
• Technical understanding.You know about the subject matter and understand what it involves.
• User focus.You can identify and engage with users or stakeholders to collate user needs evidence. You can understand and define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes.

Detailed explanations of each technical skill can be found on the DDaT Framework.

Behaviours

We will assess you against the following behaviours:

• Delivering at Pace. Take responsibility for delivering timely and quality results with focus and drive.
• Working Together. Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Communicating and influencing. Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.

Further Information

Appointments may be made to candidates in merit order based on location preferences. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised.

If successful and transferring from another Government Department a criminal record check may be carried out.

The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation.

Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

New entrants are expected to join on the minimum of the pay band.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs.

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: Ddat.recruitment@trade.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission:

Click here to visit Civil Service Commission.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ’Contact point for applicants’ section.

For further information and to apply please click the link to direct you to the advertisers website.

Security Clearance Details

This role requires you to undergo Security Clearance. The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. You will be asked to provide evidence of your UK footprint where you have been physically present in the UK. Failure to meet the residency requirements will result in your security clearance application being rejected.

If you require SC clearance you will need to provide evidence of the below requirements.

Checks will be made against:

• Departmental or company records (personnel files, staff reports, sick leave reports and security records)
• UK criminal records covering both spent and unspent criminal records
• Your credit and financial history with a credit reference agency
• Security Services record
• Location details

Feedback will only be provided if you attend an interview or assessment.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Civil Service Commission Complaints