Front of House Manager

Front of House Manager

Competitive Salary

We currently have an exciting opportunity for a Front of House Manager to work at one of our recently awarded contracts in London, to help ensure the smooth running of the operations in Restaurant Associates on full time basis.

As a Front of House Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Restaurant Associates? Here’s what you need to know before applying:

Your key responsibilities will include but not limited:

• Provide hospitality and catering services on site
• Overseeing the soft FM service delivery
• Communicate regularly with client (as agreed)
• Complete action plans following client satisfaction surveys
• Promote the unit and act as a Compass Advocate at all time
• Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue where possible
• Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
• Analyse and effectively manage all in unit costs

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive Wow Points every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Our Ideal Front of House Manager will have:

• Knowledge of working in a management role within the soft FM service industry
• Proven experience in hospitality and events
• You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
• Good Communication skills - both written and verbal.
• Good computer skills
• A ’Can do’ attitude
• Eye for detail