Communications Assistant

About us

UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women to university education. Today UCL has over 50,000 students and 13,000 staff and is one of the world’s top 10 universities.

The Vice-President External Engagement team (VPEE) coordinates UCL’s engagement with a range of external and internal audiences, raising the university’s profile and influence, and managing its reputation. They promote the public value of UCL’s research and education, both within the UK, and globally. It is a service-driven team of communications and marketing professionals who deliver sector-leading media relations, public affairs, institutional communications, brand and integrated marketing, student recruitment, and events.

Communications for UCL sits within the Strategic Planning and Business Partnering department in the Division of Communications and Marketing (CAM).

About the role

We are recruiting for a Communications Assistant to support the delivery of staff and student communications at UCL. The successful candidate will do this through producing staff and student e-mail newsletters and supporting with the production of content for other channels and activities, acting as a first point of contact for enquiries and query handling, and completing various administrative, supervisory and editorial duties.

About you

To excel in this role, you need to have experience of writing, editing and proofreading for a variety of online and printed materials, experience of using web analytics, social media metrics and qualitative feedback to enhance and develop communication plans, and a demonstrable track record of supporting effective communications campaigns, especially in the digital or social sphere. The successful candidate needs to have experience in using a CMS (Content Management System) such as Drupal, and previous experience in using a CRM (Customer Relationship Management) System would be advantageous.

You are a team-player with excellent time-management and organisational skills, the ability to perform in a complex, fast-paced environment and the ability to complete assignments with a high attention to detail and a high degree of accuracy.

What we offer

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

• 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days)
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/